Definition: Clearly understand and define the problem. Identify the root cause and gather all the necessary information.
Example: The machine on the assembly line keeps stopping randomly.
Define: Understand that the issue is the machine’s unexpected stops. Gather data on when and how it happens.
Definition: Plan potential solutions. Brainstorm ideas, gather resources, and consider possible approaches.
Example: Brainstorm possible causes like faulty wiring, overheating, or software glitches. Plan to inspect the machine's components and test each hypothesis.
Definition: Implement the solution. Test the planned solution in a controlled environment or apply it step by step.
Example: Test by replacing a faulty component or adjusting software settings. Monitor if the machine stops unexpectedly after the changes.
Definition: Assess the outcome of the solution. Did it work? What could be improved? Reflect on how effective the solution was.
Example: After a week of testing, determine whether the machine continues to operate smoothly. If it still malfunctions, revisit the Prepare phase for further investigation.